Serena provides ongoing estate management for owners of private homes on the Guanacaste coast who do not live in Costa Rica full time. We keep the property watched, maintained, and ready for use. One local point of contact handles the house, the vendors, and the practical work required to keep it in order.
The home is looked after
An empty house can develop problems quickly. Serena checks the home on a regular schedule, looks for signs of damage or intrusion, and confirms that doors, windows, gates, systems, and grounds are secure. Issues are reported and handled promptly. The property is not left unwatched for months at a time.
Local knowledge
Serena's team lives in Guanacaste full time and works on the coast every day. We know the roads, weather patterns, neighborhoods, building conditions, and local trades. We know who can respond and what good work looks like. Owners have people on site who understand the area, not a remote manager passing requests between countries.
Maintenance before problems
Serena plans and coordinates routine and preventative maintenance for each property. Regular checks help identify developing issues early, before they require more extensive and expensive repairs. We arrange qualified trades for plumbing, electrical work, air conditioning, pool care, landscaping, appliances, and other services the home requires. Work is scheduled, followed through, and recorded so the property remains properly maintained between visits.
One point of contact
Owners have one person to deal with for the house. Serena organizes vendors, schedules visits, tracks open work, and keeps records of what has been done. We handle the coordination in Guanacaste so owners do not have to find contractors, manage access, or follow up across multiple conversations.
Ready when you arrive
Before an owner arrives, Serena prepares the house for use. The home is opened, inspected, cleaned, cooled, and checked. Supplies can be replenished, appliances tested, and needed repairs completed. When the owner reaches Guanacaste, the property is in working order and ready for the stay.
On the ground
The team is based in Guanacaste and is present on the properties it manages. We do not delegate the work to a distant subcontractor or manage the home by phone from another country. Local presence means decisions are made with current knowledge of the property, the weather, and available trades. Owners work with people who are here year-round.
Rental management
For owners who choose to rent, Serena coordinates the local work and administration for each stay.
Stay preparation
Serena prepares the home, coordinates local services, and oversees the practical work for each rental stay.
Financial records
Serena keeps the bookkeeping and rental records current, along with the financial administration related to the property.
Local tax matters
Serena coordinates Costa Rican tax obligations and local administration, so foreign owners avoid managing those matters from another country.
Marketing
Serena advertises and lists the home online and locally to help keep it booked for more of the year.
A well-managed house remains secure, maintained, and ready, even when its owners are away.